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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Alisha Boyer

July 28, 2023

5  out of  5 rating by Alisha Boyer
"Always helpful and willing to awnser any question we may have!"

Kathy Johnson

June 5, 2023

5  out of  5 rating by Kathy Johnson
"I highly recommend Ben and his staff to anyone needing house and auto insurance. Ben was stellar helping me with a recent claim. Amy and Jami are so knowledgeable and helpful, and I feel 100% that we are in the right hands. Thanks for all you do!"

Kelsey Martinez

April 19, 2023

5  out of  5 rating by Kelsey Martinez
"Friendly staff and very informative. They can answer all your questions. They found me a great rate and even bundled renters insurance into the rate. Overall totally recommend."

Danialle Wood

February 14, 2023

5  out of  5 rating by Danialle Wood
"Jami goes above and beyond for her customers/clients/ whatever you wanna call them. This past year was really rough for my family as I dealt with health issues from my pregnancy. Jami helped me handle every insurance issue I had, and have had recently. She goes to bat for her clients. Highly recommend. She is a blessing."

Diane Vogt

June 3, 2022

5  out of  5 rating by Diane Vogt
"Pleasant and knowledgeable folks."

Gene Knudtson

April 19, 2022

5  out of  5 rating by Gene Knudtson
"The best insurance agent we ever had and his staff"

Ann Christenson

November 15, 2021

5  out of  5 rating by Ann Christenson
"Amy Rehnelt is the best agent to work with! She is extremely knowledgeable and helpful in knowing exactly what I need in coverage. Completely trust her."

Rev. Richard's Ramblings

September 3, 2021

5  out of  5 rating by Rev. Richard's Ramblings
"Ben has been a good agent and was helpful in getting the loan for my house"

mark attig

March 24, 2021

5  out of  5 rating by mark attig
"Great place!!!"

missy gravesen

February 25, 2021

5  out of  5 rating by missy gravesen
"I cannot tell you what an amazing experience I had with Ben, when making the decision to switch insurance providers. He was very kind, patient and such a pleasure to work with. He goes way above and beyond to make sure his client is taking care of. His work ethic is impeccable. I HIGHLY RECOMMEND BEN BARTELT. Thank you, Ben!"

Lady with Crazy Cats

November 26, 2020

5  out of  5 rating by Lady with Crazy Cats
"Ben is an awesome Insurance salesman. Great personality, friendly and finds you the best price he can! I will stay with Ben for the rest of the time he remains a insurance salesman!"

Monroe Warren

October 30, 2020

5  out of  5 rating by Monroe Warren
"Been with them for over years now"

cheryl garcia

October 30, 2020

5  out of  5 rating by cheryl garcia
"Jamie is always there to help. Always reliable and quick to get back to me with answers to all my questions. I highly recommend this insurance company."

Karen Kelly

October 28, 2020

5  out of  5 rating by Karen Kelly
"Excellent customer service, very helpful helping us to understand medicare supplements. Even though I did not purchase a policy, they gave us all the time and help we needed. And I got a t-shirt"

Nancy Lahs

September 1, 2020

5  out of  5 rating by Nancy Lahs
"Great service and friendly staff."

Katelyn Flatness

March 31, 2020

5  out of  5 rating by Katelyn Flatness
"I have truly had nothing but the most positive experience through my time working with this agency. Amy is the definition of knowledgeable and provides the most excellent customer service! So grateful for all of the guidance and support through navigating life!"

Drew Potter

February 25, 2020

5  out of  5 rating by Drew Potter
"We've been using Ben Bartelt for our home and auto insurance and cannot recommend him enough. His customer service is unmatched!"

William Wachlin

February 18, 2020

5  out of  5 rating by William Wachlin
"Fabulous an wonderful people that always treat me with such fantastic care."

Ashley Shaft

February 4, 2020

5  out of  5 rating by Ashley Shaft
"Love this insurance company! They have such great employees who are super helpful!"

Travis Ausen

January 31, 2020

5  out of  5 rating by Travis Ausen
"I have been with Ben Bartelt since he took over this office in Albert Lea. The team in the office is fantastic. Typically one call is all I need when I have needed to file a claim or any advice for future needs or other items."

Jessica Cummins

January 23, 2020

5  out of  5 rating by Jessica Cummins
"Wonderful insurance agency. All of the staff are very nice and helpful. They make sure that you have the coverage you need! Always looking out for your best interest. Great rates. Would recommend to anyone looking for a great insurance company."

Rachel Rehnelt

January 16, 2020

5  out of  5 rating by Rachel Rehnelt
"Friendly, welcoming, and helpful personalities throughout the office any day of the week -- always a joyful visit!"

Brady Swehla

January 15, 2020

5  out of  5 rating by Brady Swehla
"Great guy! Made fast and easy work getting my policy started. Would recommend!"

Emma Evans-Peck

January 10, 2020

5  out of  5 rating by Emma Evans-Peck
"Wonderful meeting with Ben. I am a 25 year old who relocated to Minnesota and needed insurance and he helped me find the best deal and coverage. The process was easy and I feel so relieved to have this all done so smoothly!"

Lowell Elmer Jr

December 1, 2019

5  out of  5 rating by Lowell Elmer Jr
"Ben has reviewed our house &3 vehicles insurance policies..suggested we put 1 vehicle insurance on the monthly plan..along with our house insurance which was all ready on that plan..making it easier on our budget. Being Senior Citizens suggested he could lower our premium on my wives vehicle using low mileage ...After a fender bender on my truck I went to talk with Ben...he contacted North Star Ins company of Minnesota...faxed the police report , took pictures of the damage, faxed them ...also done a follow up with North Star Insurance. The people in Ben's office are friendly , and understanding..helpful.. We have had State Farm Insurance for 54 years..when we started driving...We has ALWAYS BE TREATED LIKE GOOD NEIGHBORS....Lowell Elmer ,Jr"